Privacy

1. Who this policy covers

MotionRGB operates motionrgb.com and GridCue. This policy explains how personal data is handled when you use the public website, create a GridCue account, use GridCue Pro, or contact MotionRGB.

For privacy or account requests, contact contact@motionrgb.com.

2. Public website

The public MotionRGB website does not currently include advertising pixels or non-essential analytics trackers. MotionRGB does not currently use a marketing cookie banner because those tracking tools are not loaded by the public site.

The website stores your selected Light/Dark appearance preference in your browser so it is remembered between visits. This preference is not used for advertising. You can remove it by clearing the site’s browser data.

Hosting and security infrastructure may process standard technical request information, such as IP address, browser information and request logs, where necessary to deliver and protect the website.

3. GridCue account data

If you create a GridCue account, the account system may process your email address, account identifier, optional profile information and authentication data needed to sign you in. GridCue also maintains subscription and entitlement records so the app can determine whether an account is Free or Pro.

Device records may include a device identifier, device name, creation date and last-seen time. These records are used for account and access functionality. Account-linked comparison records include identifiers derived from the selected lap pair, the unlock time and whether a comparison counted towards the Free allowance. These records enforce usage limits and recognise previously unlocked comparisons across installations; they are separate from the full telemetry recording.

4. Payments and subscriptions

GridCue Pro payments and billing are handled through Stripe. MotionRGB and GridCue do not store your full card number or card security code. Subscription records may include Stripe customer and subscription identifiers, plan status, billing period information and cancellation status so Pro access can be kept in sync.

5. Local GridCue data

GridCue reads session and telemetry information from the selected simulator locally to power live tools and overlays. This policy covers integrations with iRacing, F1 25/26, Assetto Corsa and Le Mans Ultimate, where available in the installed app. The information exposed varies by simulator and can include driving inputs, speed, fuel, lap times, car and track information, and other drivers’ names or identifiers. The app also stores settings and product data on your computer, including items such as overlay layouts, hotkeys, owned-content sync results, notes, practice targets, local session history, bookmarks and diagnostic logs.

Full driving recordings and local preferences generally remain on your device. Account-linked comparison identifiers and access records described above are stored online; this does not mean that the full lap recording is uploaded. If you export and share a lap file, the recipient receives the data included in that export, which may include a driver name if you choose to include it. Review exported files and diagnostic logs before sharing them. Information you send to MotionRGB for support is processed to handle your request.

6. Service providers

MotionRGB uses service providers where needed to operate GridCue and the website. Current core providers include Supabase for GridCue authentication and account/subscription records, Stripe for checkout and billing, Cloudflare for website hosting and security, and Resend for authentication emails such as account confirmation and password reset. Authentication email delivery involves the recipient email address, message content and delivery information. Those providers process data under their own applicable terms and privacy commitments.

GridCue also interacts with iRacing locally and, when you request owned-content sync, may open or read iRacing pages needed for that function. Other simulator integrations use the data interfaces available for those games. GridCue is independent of the simulator publishers and is not affiliated with or endorsed by them.

7. Why data is processed

Personal data is processed only where there is a valid reason to do so, such as providing the service or subscription you requested, maintaining account security, meeting legal or accounting obligations, responding to support requests, or protecting the service from abuse. If a future feature requires consent, that consent will be requested separately.

8. Retention

Account and subscription records are kept for as long as they are needed to provide the account or meet legitimate legal, accounting and security requirements. Local GridCue data remains on your device until it is removed. Uninstalling may leave settings, recordings or exported files behind, so these may need to be deleted separately. Uninstalling does not delete your online account, comparison-access records or subscription. Support correspondence may be retained for as long as reasonably needed to resolve the request and maintain necessary records.

9. Your rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection or portability of personal data. You may also have the right to complain to the relevant data protection authority.

Send requests to contact@motionrgb.com. MotionRGB may need to verify that the request relates to your account before acting on it.

10. Changes to this policy

This policy may be updated when GridCue, the website or the services used to operate them change. The latest version will be published on this page with an updated date.